Resources

Videos

Botcast Ep. 47 – Future of Gen AI in Customer support

Botcast Ep. 46 – The SmartBot advantage

Botcast Ep. 45 – Advantages of multiple LLMs

Botcast Ep. 44 – Omni channel capabilities in SmartBots

Botcast Ep. 43 – SmartBots flexibility-POC to production

Botcast Ep. 42 – Integration of systems

Botcast Ep. 41 – Usage of dual LLMs

Botcast Ep. 40 – Evaluating User Conversations

Botcast Ep. 39 – Explainability in SmartBots AI agents

Botcast Ep. 38 – Challenges in traditional Customer Support

Botcast Ep. 37 – Transformation through technology in CS

Botcast Ep. 36 – Limitations of LLMs

Botcast Ep. 35 – Introduction to SmartBots Studio

Botcast Ep. 34 – Controlling LLMs

Botcast Ep. 33 – Government’s Role in Developing the AI Sector in India

Botcast Ep. 32 – Voice AI Essentials for Enterprises: Crafting the Future of Voice Implementations

Botcast Ep. 31 – Strategic Insights: Decoding RAG for Business Advancement

Botcast Ep. 30 – Enterprise Deployment of Generative AI: FMops vs LLMops

Botcast Ep. 29 – Optimizing RAG: Navigating Pain Points and Practical Solutions : Part 2

Botcast Ep. 28 – Optimizing RAG: Navigating Pain Points and Practical Solutions : Part 1

Botcast Ep. 27 – Customer-Centric Innovation: Generative AI for Manufacturing

Botcast Ep. 26 – Generative AI Impact On Healthcare Operations

Botcast Ep. 25 – Unlocking HR Technology’s Future: Navigating AI, Copilots, and Human capital Innovations

Botcast Ep. 24 – Real Talk on Gen AI : Matthew Rinkert Explores its Role in Customer Success

Botcast Ep. 23 – Getting Strategic With Generative AI: Maximizing Business Impact in Retail

Botcast Ep. 22 – Striking the Balance: Implementing AI in Healthcare Customer Support

Botcast Ep. 21 – GenAI and Beyond: Charting the Future of SaaS Trends

Botcast Ep. 20 – Why GenAI is a bigger growth catalyst in the Global South than in the rest of the world

Botcast Ep. 19 – Exploration of Generative Al in retail | Suresh Ramalingam

Botcast Ep. 18 – Future of Gen Al in Employee Engagement

Unlock Bedrock’s Power with SmartBots Studio

Botcast Ep. 17 – Generative Al and HR Tech: Navigating the Changing Landscape

Botcast Ep. 16 – Gen Al: Redefining Business Strategies

Botcast Ep.15 – Amazon Bedrock: Driving Business Excellence with Generative Al

Botcast Ep.14 – Al Revolution in Healthcare: Transforming Access and Treatment

Botcast Ep.13 – Chatbots, RAG, and Hallucination: Exploring Al in Enterprises

Botcast Ep.12 – The Future of LLMs: Impact, Criticality, and Model Experimentation for Enterprises

Botcast Ep.11 – The Future of E-commerce: Revolutionizing Customer Experiences with Generative Al

Botcast Ep.10 – The future of Supply Chain: AI insights | Mohan Dhamodarant Mohan Episode

Botcast Ep.9 – AI driven innovation for transforming industries | Rasna Asrani

Botcast Ep.8 – Latest trends and insights that are shaping the tech landscape | KC Ramakrishna

Botcast Ep.7 – AI Beyond Chatbots: Addressing Ethics, Bias, & Exciting Frontiers | Aditya Bahl

Botcast Ep.6 – Forging Sustainable Growth in an AI-Driven Landscape | Suman Saurabh

Botcast Ep.5 – AI’s Role In Consulting: Redefining Problem-solving | Samrat Guglani

Botcast Ep.4 – AI: Changing the game in Finance customer service & Fraud Detection | Prerak Bhatia

Botcast Ep.3 – AI’s Impact on Maritime Operations & it Future in HCM | Sayee Nikheleshwar

Botcast Ep.2 – Impact of AI in Advertising & its Future in the AdTech Landscape | Pratima Dantuluri

Botcast Ep.1- Role of Conversational AI and Generative AI in Enterprise Solutions | Shantel Love

Blog

Case studies

A Pharma Giant Leverages SmartBots’ Data AI Agent For Their Sales Team

A Pharma Giant Leverages SmartBots’ Data AI Agent For Their Sales Team

Their primary goal was to ensure that more new patients benefited from the various drug treatments. They intended to improve their sales team’s ability to meaningfully engage medical personnel and share accurate information about their products in real time, thus promoting wider adoption of their drugs.